What we do
Many of our clients are struggling with two challenges:
- How do they effectively bring new insights and challenge their customers in order to expand their engagement?
- How do they get from merely responding to customers to having a proactive approach to selling?
Our approach to client centred sales and tailored solutions address the critical issues our clients face in their daily sales experiences.
Our objective is to move away from classic sales theory. In our perspective, increasing complexity, the accelerating impact of being global and salespeople as subject matter experts calls for this change. Therefore, we rely on the same fundamental approach that modern Nordic organisational development has built over the last 10 to 15 years. This implies that instead of advising on how to sell, we take an interest in how and why customers buy. Doing this, we seek for our clients to become as integrated in their customer’s decision-making process as possible. This way we believe that value can be co-created and that our clients will be perceived as partners, and not suppliers, for their customers.
We aim at offering the market a new approach in the development of sales and customer relations that is based on the transition from transactional selling to value selling. Our motivation is to make it easier for companies to more effectively adapt to the new circumstances of sales. We do this by providing structure to the sales programme and by training the necessary skillsets. CCS Nordic has over 15 years of experience in coaching sales teams and individuals with our integrated experience-based learning methods. We have a wide portfolio of concepts that we work to integrate in our clients’ organisations.